Indian Institute of Management Udaipur Library

Your cart is empty.

Your search returned 3 results. Subscribe to this search

Unhighlight Highlight
|
1.
Marketing Services : competing through quality

by Berry, Leonard L.

Edition: 1st Ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York Free Press 1991Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.8] (1).

Place hold Add to cart
2.
Delivering Quality Service: balancing customer perceptions and expectations

by Zeithaml, Valarie A.

Edition: 1st Ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York Free Press 1990Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.812] (1).

Place hold Add to cart
3.
Managing Customer Value : creating quality and service that customers can see

by Gale, Bradley T.

Edition: 1st Ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York Free Press 1994Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.812] (1).

Place hold Add to cart

Powered by Koha